Privacy Policy
Privacy policy Lomazoo B.V.
https://www.lomazoo.co.uk
About us Privacy policy
Lomazoo e.g. Gives a lot to your privacy. We therefore properly process data that we need for (improving) our services and carefully deal with the information we have collected about you and your use of our services. We never make your data available to third parties for commercial objectives.
This privacy policy applies to the use of the website and the relevant services of Lomazoo e.g.. The commencement date for the validity of these conditions is 11/07/2021, with publishing a new version the validity of all previous versions expires. This privacy policy describes which data is collected by us, where this data is used and with whom and under what conditions that this data can be shared with third parties. We also explain to you how we store your data and how we protect your data against abuse and what rights you have with regard to the personal data you have provided to us.
If you have any questions about our privacy policy please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we (have it) store, which security techniques we use and for those who are insightful.
Web store software
Our web store has been developed with Software from Shopify. Personal data that you make available to us for the benefit of our services are shared with this party. Shopify has access to your data to offer us (technical) support, they will never use your data for another purpose. Shopify is obliged to take appropriate security measures based on the agreement that we have closed with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card details. Shopify uses cookies to collect technical information with regard to your use of the software, no personal data is collected and / or saved. Shopify reserves the right to share collected data within its own group to further improve service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU / US privacy shield applies, your data may be processed in the United States.
Web hosting
Transip
We decrease web hosting and e-mail services from Transip. TransIP processes personal data on our behalf and does not use your data for own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Transip has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Transip is obliged under the Confidential Agreement.
E-mail and mailing lists
Mailchimp
We send our e-mail newsletters with Mailchimp. MailChimp will never use your name and e-mail address for own purposes. At the bottom of every e-mail that is automatically sent through our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored by Mailchimp secured. MailChimp uses cookies and other internet technologies that make insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve services and to share information with third parties in the context.
Transip
For our regular business e-mail traffic, we use TransIP services. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Transip has no access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors
Klarna
For handling a (part of) the payments in our web store we use the Klarna platform. Klarna processes your name, address and place of residence and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klana reserves the right to use your data to further improve service and to share (anonymous) data with third parties in the context. In the event of an application for a deferred payment (credit facility), Klana shares personal data and information regarding your financial position with credit rating agencies. All guarantees mentioned above with regard to the protection of your personal data also apply to the components of Klarna's services for which they activate third parties. Klarna does not keep your data no longer than is permitted on the basis of the legal deadlines.
Stripe
For handling a (part of) the payments in our web store we use the Stripe platform. Stripe processes your name, address and place of residence and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve service and to share (anonymous) data with third parties in the context. In the event of an application for a deferred payment (credit facility), stripe shares personal data and information regarding your financial position with credit rating agencies. All guarantees mentioned above with regard to the protection of your personal data also apply to the components of Stripe's service provided for for which they are calling on third parties. STRIPE Save your data no longer than is permitted on the basis of the statutory terms.
Send and logistics
DHL
If you place an order with us it is our job to have your package delivered to you. We use DHL services to perform deliveries. It is necessary for this that we share your name, address and residence data with DHL. DHL only uses this data for the execution of the agreement. In the event that DHL switches on subcontractors, DHL also makes your data available to these parties.
Invoicing and accounting
Easybill
We use Easybill's services for keeping track of our administration and accounting. We share your name, address and place of residence and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and saved. EasyBill is compulsory to confidentiality and will treat your data confidentially. EasyBill does not use your personal data for purposes other than described above.
General purpose of processing
We use your data exclusively for our services. This means that the purpose of processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you later than at your request - we explicitly ask you for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all maintained by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website will be processed with the aim of improving our services. This data (for example your IP address, web browser and operating system) are not personal data.
Participation in tax and criminal investigation
In appropriate cases, Lomazoo can e.g. Pursuant to a legal obligation, sharing your data related to tax or criminal investigation of the government. In such a case, we are forced to share your data, but we will resist the possibilities that the law offers us.
Preservation periods
We save your data as long as you are a client of us. This means that we will keep your customer profile until you indicate that you no longer want to use our services. If you indicate this with us, we will also take this as a forgotten request. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term. However, employees no longer have access to your client profile and documents that we have manufactured in response to your assignment.
Your rights
Based on the applicable Dutch and European legislation, as a person involved, you have certain rights with regard to personal data processed by or on your behalf. We will explain below whichRights These are and how you can rely on these rights. In principle, we will send to prevent abuse copies and copies of your data only to your e-mail address already known to us. In the event that you wish to receive the data on a different e-mail address or, for example by post, we will ask you to legitimize. We keep an administration of handled requests, in the case of a forgotten request, we administer anonymous data. You will receive all copies and copies of data in the machine readable data format that we use within our systems. You have the right to submit a complaint to the Personal Data Authority if you suspect that we use your personal data in a wrong way.
Inspection
You always have the right to see the data we (let) and that relate to your person or to be traceable. You can do a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors known to us with an overview of the processors who have this data, stating the category under which we have saved this data.
Rectifier
You always have the right to have the data that we (let) process and that relate to your person or are traceable to that end. You can do a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation of the e-mail address known to us that the data has been adjusted.
Right to limitation of processing
You always have the right to limit the data that we (let) cover that relate to your person or to be traceable. You can do a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data belongs to us that the data has no longer be processed.
Right to portability
You always have the right to process the data that we (let) and that relate to your person or have been traceable to that end, by having a different party performed. You can do a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies known to us with all the information about you that we have processed or commissioned by other processors or third parties. In all likelihood, in such a case, we can no longer continue the service because the safe linking of data files can no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Lomazoo B.V .. If you object, we will immediately stop data processing awaiting the handling of your objection. If your objection is well founded that we will provide copies and / or copies of data that we (let) process to you and then stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, contact our contact person for privacy matters.
Cookies
Google Analytics
Through our website, cookies are posted from the American company Google, as part of the "Analytics" service. We use this service to keep track of reports on how visitors use the website. This processor may be obliged to inspect this information on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.
Cookies from third parties
In the event that third parties software solutions make use of cookies this is stated in thisprivacy declaration.
Changes to the privacy policy
We reserve the right to change our privacy policy at all times. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we already collected data with regard to you, we will inform you by e-mail.
Contact details
Lomazoo B.V.
Kamerlingh Onnesweg 31
3316 GK Dordrecht
The Netherlands
T (085) 004-4944
E support@lomazoo.com
Contact person for privacy matters
W. Stengel